Karen Whitfield
Profile
Operations manager with fifteen years keeping supply chains and back offices running quietly. I find the step everyone works around, remove it, and write the process down so it stays fixed. Comfortable with a warehouse floor, a spreadsheet, and a room of vendors on the same day.
Experience
Operations Manager
- Run fulfilment for four regional warehouses; redesigned pick routes and lifted on-time dispatch from 89% to 98%.
- Renegotiated carrier contracts to cut freight spend 15% without slipping delivery windows.
- Stood up an S&OP cadence that finally got sales and supply forecasting off the same page instead of two.
Operations Coordinator
- Coordinated inbound and outbound scheduling across three sites and a 40-strong driver pool.
- Built the KPI board that turned daily stand-ups from anecdote into numbers.
Education
Skills
Supply Chain · Process Improvement · Vendor Management · Inventory Control · S&OP · Logistics · Lean · ERP Systems · Team Leadership
Languages
English NativePolish Conversational
Clients
Carriers · Suppliers · Sales · Finance